Remember that great work place tool called the telephone? You know, that thing with the the handle and buttons you speak into? Email is a wonderful tool and Instant Messaging (IM) is also a nice way to communicate, yet there is something about actually speaking directly to another person that is often superior.
Yes, IM can be a great way to “multi-task” when you are on an endless conference call. Email is wonderful for documenting expectations and commitments as well as sharing data.
Still, how many times have you found yourself responding to a question via Email or IM that you could have answered over the phone in a fraction of the time you spent typing, waiting for a reply, typing, waiting, etc?
Never forget the speed and clarity of personal voice.
In 1996 I attended a training course presented by Franklin Quest (NowFranklinCovey) called “Presentation Advantage.” In addition to the course workbook, the handouts included a Presentation Review form that is no longer available. The form was designed to guide the reviewer in rating the presenter’s over all design and delivery in 20 categories.
With FranklinCovey’s permission I have recreated a modified version of the form, attributed the copyright to Franklin Quest, and made it available for download in two formats. While this version of the form is free, if the current course is anything like the one I attended in 96′, I highly recommend attending.
When using this form both the presenter and reviewer must be committed to accepting the brutal facts. A large portion of the form could be used by music reviewers when rating concerts or by musicians unfamiliar with the importance of on stage delivery. Everyone can improve when they are open to outside feedback.
However you choose to use this form, I wish you the best in improving your act.
This morning I attended the annual all staff meeting at the American Cancer Society National Home Office in Atlanta, GA. Out of all the interesting information that was shared this morningDr. Otis W. Brawley, our Chief Medical Officer, comments were the most profound:
When dealing with very complicated things our obligation to the American people is to say what is known, what is not known, and what is believed, and label things accordingly.
How much better would we be as a nation and as individuals if we could be as forthright to recognize and admit what is known, what is not known, what is believed, and label them accordingly in all aspects of life.