Category Archives: story

When Change Doesn’t Make Sense and Why it Should

Nearly everyone experiences the frustration of unexpected change. Patterns of life and work flow are often interrupted by innovations that don’t make sense. Everything from software and TV remotes to roadways and voting locations. Change typically comes without much explanation and … Continue reading

Posted in change, communicate, connection, design, maps, story, Training | Leave a comment

Ready to Turn Around?

True story. A couple living in Georgia drives to Utah to visit family. While in Colorado they see a sign that says ‘Shortest route to Salt Lake City’ and they decide to follow the sign and take the road. The highway … Continue reading

Posted in change, choice, fear, grow, story | Leave a comment